Guides for every Dove365 product, in one place.

User guides, admin guides and release notes for the products you run, free to read and kept up to date as the products change.

Documentation that is live now

Both of our available products have a full library of guides.

Dove365 CRM — Starter

CRM · Power Platform
Documentation live

Guides for working in the CRM day to day and for administering it: accounts, contacts, leads, opportunities, cases and activities, plus Outlook and SharePoint, security roles and system health.

User guides
8
Admin guides
7

Dove365 Support

Support · Power Platform
Documentation live

Guides for support teams and administrators: cases, queues, the Kanban and workload boards, managed services and the time tracker, with setup of queues, mailbox intake, automation and roles.

User guides
11
Admin guides
7

What you will find inside

Every library follows the same layout, so once you know one you know them all.

  • User guides

    Step-by-step help for the people using the product each day, in the order they will need it.

  • Admin guides

    Setup and configuration for administrators: reference data, roles and access, environment values and automation.

  • FAQ and release notes

    Answers to common questions, and a record of what changed in each version.

Documentation coming soon

Each product gets its own library when it launches. These are the products on their way.

Dove365 Sales

Sales · Power Platform

An end-to-end sales solution for the whole cycle, from first prospect to commission paid.

  • Prospects and sales profiles
  • Leads and opportunities
  • Proposals and sales
  • KPIs and commissions
Coming soon

Dove365 ProjectFlow

Project management · Power Platform

A project management suite that keeps delivery visible, from kick-off to outcomes.

  • Projects and milestones
  • Outcomes and statuses
  • Risks and issues
Coming soon

Dove365 Not-for-Profit Accelerator

Not-for-profit · Power Platform

A suite of tools to get not-for-profit organisations started on Microsoft Power Platform.

  • Fundraising
  • CRM
  • Memberships
Coming soon

Also on the roadmap

Dove365 Church Connect

Not-for-profit · Power Platform

A dedicated congregant management product for local churches: congregation tracking, ministry management and volunteer governance.

Coming soon

Dove365 Raise

Not-for-profit · Power Platform

A dedicated fundraiser management product: donation tracking, campaign management and integration with platforms such as Charidy, JustGiving and GoFundMe.

Coming soon

Cannot find what you need?

Ask us directly and we will point you to the right guide, or help with the question itself.