CRM Starter 1.2.1.0
Market version 1.2.1 · CRM solution 1.2.1.0 · Common solution 1.2.1.0 · Data model update
Updates the CRM Starter model-driven app for the new Common-owned Opportunity ↔ Service Offering relationship, and removes the now-superseded junction table.
New and changed features
- Updated Opportunity forms and views to use the new Common-owned Opportunity ↔ Service Offering many-to-many relationship (Service Offering as a related-records grid on Opportunity) in place of the previous junction-table subgrid.
- Removed the
dove365_opportunityserviceofferingtable from CRM Starter, now that it is superseded by the native N:N relationship owned by Common.
Post-deployment checks
CRM Starter 1.1.1
Market version 1.1.1 · CRM solution 1.1.1.0 · Common solution 1.1.1.0 · Minor maintenance release
A minor release with no material CRM feature changes. Updates product documentation and aligns CRM Starter with Dove365 Common 1.1.1.0.
New and changed features
- Updated product documentation.
- No material CRM feature changes in this release.
Post-deployment checks
CRM Starter 1.1.0
Market version 1.1.0 · Solution package 1.1.0.17 · Feature update
Adds the personal My Work dashboard, in-app overview and training content, clearer Lead views, and guidance for optional Edge and Chrome capture extensions.
New and changed features
- Added Dove365 My Work Dashboard with user-owned KPIs for Leads, Opportunities, Cases, Upcoming Tasks, and Overdue Tasks.
- Added upcoming and overdue activity lists, open activities by type, owned-record tables, mobile layout, loading feedback, diagnostics, and clickable Dynamics rows.
- Added current-user filtering, Dataverse metadata-based entity set resolution, FetchXML Web API retrieval, and runtime choice labels.
- Fixed activity date classification by evaluating open owned activities against
scheduledendclient-side. - Added Account Name to all Lead views, using the prospect company name or falling back to the selected existing Account.
- Added Getting Started overview and CRM Starter training knowledge content.
- Documented optional Dove365 CRM-Starter Edge and Chrome browser capture extensions.
Post-deployment checks
CRM Starter 1.0.0
Market version 1.0.0 · Previous solution 1.0.0.15 · Initial release
The initial CRM release introduced the model-driven app, core relationship, pipeline and case records, business process flows, CRM security roles, close/resolve/convert automation, and LinkedIn Badge control.
Initial feature set retained
- Accounts, Contacts, Leads, Opportunities, Cases, Service Offerings, activities, forms, and views.
- Lead conversion, Opportunity close, and Case resolve processes and Power Automate flows.
- Dove365 CRM User and CRM Admin security roles.
- SharePoint documents, Outlook tracking, and LinkedIn Badge support where configured.
Common 1.2.1.0
Market version 1.2.1 · Solution package 1.2.1.0 · Data model update
Moves ownership of the Opportunity table into Dove365 Common and replaces the Opportunity ↔ Service Offering junction-table pattern with a direct many-to-many relationship.
New and changed features
- Opportunity is now a Common-owned table, available to any product built on Common (CRM, Support, and future modules) without requiring CRM Starter as a dependency.
- Added a direct many-to-many relationship between Opportunity and Service Offering, replacing the previous
dove365_opportunityserviceofferingjunction-table pattern.
Post-deployment checks
Common 1.1.1
Market version 1.1.1 · Solution package 1.1.1.0 · Minor maintenance release
Moves table queue components into Dove365 Common so they are owned by the shared solution used by dependent Dove365 products.
New and changed features
- Moved table queue components into the Dove365 Common solution.
- Updated supporting documentation for the shared solution version.
Post-deployment checks
Common 1.1.0
Market version 1.1.0 · Solution package 1.1.0.16 · Administration update
Expands Dove365 Admin into a broader environment administration hub and adds the Environment Health dashboard.
New and changed features
- Added environment metadata and health KPIs for users, mailboxes, teams, SharePoint locations, Dove365 roles, and installed Dove365 solutions.
- Added paged Active Users aligned to the Dove365 Users view and Entra-backed user filtering.
- Fixed organisation version retrieval, readable base currency resolution, and language display fallbacks.
- Split Dove365 Admin into General Settings and Advanced Settings, with navigation for health, users, teams, mailboxes, service offerings, documents, knowledge, support, security, email, auditing, and system administration.
Post-deployment checks
Common 1.0.0
Market version 1.0.0 · Previous solution 1.0.0.14 · Initial release
The initial shared solution provided Service Offerings, shared roles, flow-failure notification, Outlook and Dataverse service-account connections, theme, and app icons.
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Environment Setup
Licensing requirements, Power Platform prerequisites, and configuration steps needed before Dove365 CRM — Starter can be deployed.
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Add users, configure teams, and assign security roles after deployment.
Documentation Hub
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